“My Edge employees have become the backbone of my practice.”
Case Study →Hire a Virtual Patient Care Coordinator for Your Practice
Hire a HIPAA-compliant, vetted & trained remote healthcare coordinator with Edge.
- Find back-office staff faster. Onboard in less than 14 days
- Save up to 70% in overhead expenses with a remote hire
- Trained on medical software, workflows & compliance
- Hire confidently with a 97.3% talent retention rate
- Risk-free hiring: you don't pay anything until you hire
- Bilingual talent - Native English and Spanish speakers
See how Edge works for your practice
Get matched with certified talent in less than 2 weeks. Free, fast, no strings.
Looking for a remote opportunity? Apply here.What Does a Virtual Patient Care Coordinator Do?
Role-specific medical professionals, trained for regulated medical environments.
Appointment Scheduling
Books, confirms, and manages your daily patient schedule.
Front-Desk Management
Greets patients, answers calls, and keeps the front office running.
Reminders & Follow-ups
Sends appointment reminders and post-visit follow-ups to reduce no-shows.
Real-time Verification
Verifies insurance eligibility and benefits ahead of every visit.
Pre-authorizations
Manages payer pre-auth requests so care isn't delayed.
Social Media
Keeps your practice's social presence active and on-brand.
Billing & Claims
Submits and tracks claims to keep reimbursement on schedule.
Accounts Receivable
Follows up on outstanding balances and aging claims.
Patient Reactivation
Re-engages lapsed patients to fill your schedule.
When you hire with Edge, you're joining a proven platform. Medical, dental, and insurance organizations rely on Edge to scale with confidence.
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Our customers have hired over 1,000 remote talent with Edge.
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Edge has saved clients $50M+ in staffing costs - and counting.
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Over 500 businesses trust Edge with their remote staffing needs.
2 hr
Daily admin work saved per practitioner
24%
More patient capacity per practitioner
70%
Decrease in practice overhead expenses
97%
Fewer dropoffs and calls missed
100%
Patients verified ahead of visits
Trusted by 1,000+ medical & insurance organizations
Multnomah Orthopedic Reduced Call Wait Time by 70%
Two remote assistants freed up 2-4 hours of front-desk time daily, cutting patient call wait times by 70% and letting in-office staff focus on in-person care.
Book a DemoDHR Health Increased Productivity by 71% With Edge
DHR Health's 700+ physicians were struggling with front-office retention. With 23 remote Edge hires, they cut hiring time by 53%, increased productivity 71%, and reduced costs 5%.
Book a DemoSpecialties
Matching Every Medical Specialty with Trained Talent
DermatologyPsychiatryRheumatologyObs/GynaecologyInternal MedicineEndocrinologyCardiologyOrthopedicsGastroenterologyFamily MedicineNeurologyPhysiotherapyGeriatricsPediatricsVeterinary
Software
Remote Medical Talent Trained on Real Medical Software
Electronic Health Records (EHR)Practice Management SoftwareScheduling SystemsBilling & Claims Platforms
and many more!
Why Hire With Edge
Solve your most pressing workforce challenges with fast, easy access to bilingual, trained talent.
Top-Tier Talent
With a 2-4% acceptance rate (depending on role), our talent is rigorously vetted, expertly trained, and ready to excel from day one.
Risk-Free Hiring
No fees, no commitments—you only pay when you've found your perfect remote talent.
Payroll & Benefits
From recruiting to payroll, we manage the details so you can focus on running your business.
Pre-Vetted & Trained
Work with talent from our 2-4% acceptance pipeline, pre-vetted and trained to deliver results from day one.
Compliance You Trust
Full compliance with HIPAA, SOC 2 Type II, ISO 27001, and GDPR.
Cost-Effective Hiring
Hire vetted remote talent at up to 70% less than typical in-house costs.
Testimonials
Trusted Across Medical, Dental & Insurance
“We reduced our outstanding AR by 90% within the first quarter of working with Edge.”
Case Study →“Edge cut our quoting time from 24 hours to 15 minutes.”
Case Study →Comparison
Edge Patient Care Coordinators vs. Virtual Assistants
Hiring with Edge
- Full-time, dedicated employee for your practice
- Practice-ready medical staff trained in real workflows
- Built for high-growth practices that need full-time support
- Business-level BAA agreements
- Edge provides required equipment
- Trained & experienced remote medical assistants
- HIPAA, ISO 27001, SOC 2 Type II & GDPR compliant
Other Virtual Assistants
- Rotating, untrained virtual assistants
- Little to no industry training or workflow experience
- Not scalable for high-growth practices
- Do not sign business-level BAAs
- Virtual assistants use their own equipment
- Untrained virtual assistants without hands-on experience
- Not certified or compliant with any standards
FAQ
Frequently asked questions
Communicating with patients between visits, scheduling appointments and referrals, managing intake and insurance verification, updating EHRs, following up on missed appointments, and assisting with billing.
You vet; Edge does the rest. Edge handles 80% of prerequisite training while practices handle the 20% specific to their business, plus equipment, payroll, and benefits.
Edge employees are full-time dedicated staff from day one, top 1% talent, 100% English fluent, and receive ongoing HIPAA training — unlike a typical VA.
Under two weeks, unlike other medical staffing agencies.
International talent access with equitable wages, healthy work environments, and ongoing support.
Clients save, on average, 51% of the cost to employ a full-time in-house resource.
Your next full-time hire
is 7 days away
Book a Demo. We'll match you with a pre-vetted professional in 7 days.
No payment until you hire
No contract lock-in
Cancel anytime